Returns and Refunds Policy

Thank you for shopping at SoluVision.┬áMaybe you didn’t like the product/service you received from us, and it’s ok!

We know not always we can satisfy all our customers need. Your services is delivered electronically, and there are several exceptions when we issue a no question asked full refund, and there are them:

Hosting, Server based services (VPS/Dedicated/Cloud) and similar services:

We can try to solve any issue you may have after buying the service. If you think the service does not fit to your need, we can arrange a credit of service or a full refund, it’s your choice.

Web Development, App Development and similar services:

We can try to solve any issue you may have after ordering┬áthe service. If you think the service does not fit to your need, we can arrange a credit of service or a full refund, it’s your choice.

Domain Name service:

Due the nature of this service (is through a registrar), once registered is impossible to delete until void date, we can’t issue a refund for this service.

Digital products:

Due the nature of this service, we do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for any further assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: servicio@soluvision.com
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